We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 – 5 business days from the date the request was placed.
If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.
The package should be addressed to our warehouse location:
Convoyage Textile Pvt Ltd
521, A Block, Grand Bazar Bamphakuda, NH 5, CTC, Bhubaneswar Rd, Cuttack, Odisha 754001
Ph: 8856905539