FAQs

If You Order Multiple products With different dispatch dates, all the product are shipped as oneshipmant,  once all product in your order are ready. However, if you wish to receive some products earlier, you can  us at +918856905539

or email us at Online@Laxmisaree.in and   we shall get back to you on the same .

All Our Pieces are Machine-crafted in House at our studio. We ensure that our pieces are shot in standard light giving color trust and nearest to our pieces. However , Due to the Intricacy of work involved in our pieces there may be Minor variations in the color of the fabric, Dyes, prints or  embroideries of the Product image You see on your screen  and the actual product.

We Ship Worldwide! For international orders, shipping will be added to your total at the checkout. Shipping Charges may vary with Location and order value .

Every piece is handcrafted at the studio and goes through multiple processes before we are able to create the perfect piece for you. Usually, the time frame will be anytime between 5-7 business working days. in case of urgent orders, you can call us at +91885690553  or email us at Online@Laxmisaree.in and
We shall get back to you on the same.

Once the order has been dispatched, you will receive a courier tracking number on request. for additional information you can email us at Online@Laxmisaree.in with our order number .

As per our policy, we do not make any changes to the orders once placed. Further, an order once placed cannot be cancelled or refunded.

Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.

NOTE: Sale pieces are not applicable for return or exchange under any circumstances.

Please find our Shipping Policy here.

Pending – For unsuccessful payment transaction.

Processing – For Successful payment transaction and the order yet to ship.

Shipped – For the order shipped from Brand Mandir’s warehouse.

Cancelled – For cancelled orders.

You can check the status of the Order by logging into your account on Laxmi Saree website. My account>My Orders>Track the Order. If you have any queries in this regard, you can contact our customer care desk through email/phone.

We ship across India for what so ever product(s), you have purchased for free of cost.

For International shipping, based on the amount of purchase, delivery location, the weight of the package, the shipping charges will be added accordingly (Please note that for international customers, the VAT/ Import Duties/ Local Taxes are borne directly by the customer

Yes. All the product prices displayed on the website are inclusive of GST. For outside India orders, the VAT/ Import Duties/ Local Taxes are borne directly by the customer.

We accept Debit Cards, Credit Cards & Net banking.

The customers can contact us at +91-8856905539 or write to us at Online@Laxmisaree.in from Mon-Sat between 10:00 A.M. to 8:00 P.M. IST. We will be happy to assist you in every way possible.

Only exclusive products will be displayed on Laxmi Saree website. We might have only quantity each. Once a product is marked as sold-out, you may not get the same product again. But upon request, we might get a similar one.

The customers can contact us at +91-8856905539 or write to us at Online@Laxmisaree.in from Mon-Sat between 10:00 A.M. to 8:00 P.M. IST. International customers can schedule a one-on-one video call to view the products by signing up for an appointment here. We will be happy in assisting our customers in choosing their desired products from Brand Mandir website.

Please email your registered email id and contact number to Online@Laxmisaree.in along with your concern. We will revert at the earliest with the resolution. You can also reach us at +91-8856905539 and WhatsApp also on the same number from 10am to 7pm Monday to Saturday.

If you have received a damaged product, please reach out to our customer support team within 24 hours at 8856905539 or Online@Laxmisaree.in

  • a) You should ensure the product is unused
  • b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

Yes, we ship orders worldwide. For International orders, please visit our international Website Online@Laxmisaree.in

We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 – 5 business days from the date the request was placed.

If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.

The package should be addressed to our warehouse location:

Convoyage Textile Pvt Ltd

521, A Block, Grand Bazar Bamphakuda, NH 5, CTC, Bhubaneswar Rd, Cuttack, Odisha 754001
Ph: 8856905539

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